Welcome to Seyloa Bangladesh. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit and make purchases from our e-commerce website www.seyloa.com

We collect several types of information from and about users of our website, including:

Personal Identifiable Information: Name, email address, mobile number, delivery/shipping address, and billing address.

Payment Information: Information required to process your payments, such as mobile banking details (bKash, Nagad, Rocket) or debit/credit card details. (Note: We do not store your highly sensitive financial keys, card PINs, or passwords; these are securely processed through our authorized third-party payment gateways).

Automated Data & Device Information: Your IP address, browser type, operating system, device details, and behavioral data regarding how you browse our website (collected via cookies).

We use the information we collect to manage your day-to-day e-commerce operations, including:

Processing, packaging, and delivering your ordered products.

Verifying online transactions and Cash on Delivery (COD) orders.

Sending order confirmations, shipping updates, tracking links, and customer support messages.

Sending promotional offers, newsletters, and marketing updates (which you can opt-out of at any time).

Preventing fraudulent transactions, monitoring security threats, and improving our website performance.

We use cookies to enhance your shopping experience, recognize you when you return, and maintain the items in your shopping cart. You can choose to disable cookies through your browser settings; however, doing so may limit your ability to use certain features of our e-commerce platform (such as staying logged in or adding items to the cart).

We do not sell, rent, or trade your personal data with third parties for their marketing purposes. We only share necessary data with trusted service providers to fulfill your orders:

Logistics & Courier Partners: We share your name, phone number, and delivery address with our delivery partners (e.g., Pathao, Paperfly, eCourier, Steadfast) to ship your products.

Payment Gateways: Your transaction details are shared with encrypted payment processors (e.g., SSLCommerz, bKash, Nagad) to safely handle online payments.

Legal Obligation: We may disclose your information if required to do so by the prevailing laws of Bangladesh, court orders, or official requests from law enforcement agencies.

The security of your data is paramount to us. Our website utilizes SSL (Secure Sockets Layer) Encryption to safeguard data transmission during the checkout process. While we enforce strict physical, electronic, and managerial procedures to prevent unauthorized access, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Our website may contain links to third-party sites. We are not responsible for the privacy practices or the content of those external websites. We encourage you to read their privacy policies before providing them with any personal data.

As a consumer in Bangladesh, you hold specific rights regarding your personal information, which include:

Accessing, correcting, or updating your personal account details at any time.

Requesting the deletion or closure of your user account and personal history from our database.

Unsubscribing or opting out of receiving promotional SMS, marketing calls, or emails.

8. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time to reflect operational changes or updated legal regulations. Any major adjustments will be communicated by updating the "Last Updated" date on this page or via direct notification.

Contact Us

If you have any questions, concerns, or complaints regarding this privacy policy, please reach out to us at:

Email: seyloabd@gmail.com

Phone: +88 01403825716

Office Address: Tangail Sadar, Tangail, Bangladesh